Privacy Policy

Effective date: September 27, 2026

Pinnacle Projects LLC ("Pinnacle Projects," "we," "us") provides underground utility, grading, and site preparation services in North Carolina. This policy explains what information we collect through this website, how we use it, and the choices you have.

Information we collect

When you request a quote or contact us, we collect the information you provide, such as your name, phone number, email address, and details about your project (type of work, site size, timeline, and budget range).

We may also collect basic technical information automatically when you visit the site, such as your browser type, device type, pages visited, and general location based on your IP address. This helps us understand how the site is used and improve it.

How we use your information

We use your information to respond to your quote request, contact you about your project, schedule site visits, provide estimates, and improve our website and services. With your consent, we may also send you text messages about your quote or project.

How we share your information

We do not sell your personal information. We share information only with service providers who help us operate our website and business, such as website hosting, form processing, and messaging providers, and only as needed for them to provide those services. We may also disclose information if required by law.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

Text messaging (SMS)

If you check the box to receive text messages, you agree to receive texts from Pinnacle Projects LLC about your quote request and project, such as follow-ups, scheduling, and updates. Consent is not a condition of receiving a quote or doing business with us.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. After you opt out, you'll receive one final message confirming you've been unsubscribed. Reply HELP for help, or contact us at [PHONE] or [EMAIL]. Carriers are not liable for delayed or undelivered messages.

How long we keep information

We keep your information only as long as needed to respond to your request, complete your project, and meet legal or business record-keeping requirements.

Your choices

You can ask us to access, correct, or delete the personal information you've given us by contacting us using the information below. You can opt out of text messages at any time by replying STOP.

Children's privacy

This website is not intended for children under 13, and we do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we'll change the effective date at the top of this page.

Contact us

Pinnacle Projects LLC
North Carolina
Phone: [PHONE]
Email: [EMAIL]